Last Updated: April 22nd 2026

Fat Cat Pool Services ("Fat Cat," "we," "our," or "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you contact us through our website, a lead form, a phone call, a text message, or an ad on Facebook or Instagram, we may collect:

• Your name

• Your phone number

• Your email address (if provided)

• Your home address or ZIP code

• Information about your pool and property that you share with us

• Photos of your pool that you send us

• Payment information (processed securely through our billing provider — we do not store full card numbers)

We may also collect basic website usage information (such as pages visited and device type) through standard web tools like Google Analytics and the Meta Pixel.

How we use your information

We use your information to:

• Contact you about a quote, appointment, or service request

• Schedule, perform, and bill for pool services

• Send service reminders, invoices, and customer updates

• Improve our services and understand how customers find us

• Comply with legal requirements

How we share your information

We do not sell your personal information. We share it only with:

• Service providers who help us run our business (scheduling software, billing software, phone/text service, website host, advertising platforms)

• Legal authorities if required by law

Advertising

We run ads on platforms like Facebook, Instagram, and Google. These platforms use cookies and tracking tools (such as the Meta Pixel) to measure ad performance and show our ads to people who may be interested in pool service. You can control ad preferences directly through each platform's settings.

Text messages and calls

If you give us your phone number, you agree that we may contact you by call or text about your quote or service. Standard message and data rates may apply. You can opt out of texts at any time by replying STOP.

Your choices

You can:

• Ask us what personal information we have about you

• Ask us to correct or delete your information

• Opt out of marketing messages at any time

To make a request, email us at [INSERT EMAIL] or call [INSERT PHONE].

Data security

We use reasonable security measures to protect your information. No method of transmission or storage is 100% secure, but we take privacy seriously and work with trusted providers.

Children

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent version.

Contact us

If you have questions about this policy or your information, contact us at:

Fat Cat Pool Services Virginia Beach, VA (757)-796-5922