What areas do you serve?
We provide pool care services primarily in Virginia Beach at this time. If you’re unsure whether we service your specific address, give us a call or shoot an email and we’ll check.

What are your main service offerings?
We offer several pool services:

• Recurring weekly cleans (chemicals included)

• Green-to-clean treatments (for algae issues)

• One-time cleans (for special occasions or if you need a break)

• Pool opening and closing (including winterization)

Do you supply chemicals, or do we need to buy them?
We include all chemicals in the cost for recurring weekly clean services. No hidden chemical costs.

How quickly can I get a quote?
Free quotes are provided within 24 hours, via text, email, or a phone call.

How are your rates structured?

• For recurring weekly clients: all-in pricing—what you see is what you pay each month; no surprises.

• For one-time services, openings/closings, and green-to-clean, pricing will depend on the pool’s condition, size, and what needs doing.

How do I pay?
We offer a customer portal for payment management. Recurring customers can set up automatic payments so it’s hands-off after setup.

What happens if my pool gets algae?
We have a specialized “Green to Clean” treatment. Whether your pool is lightly or heavily algae-infested, we can get it back to clear, balanced, and ready-to-swim condition.

Do you handle equipment issues / repairs, or just cleaning?
Our listed services are focused on cleaning, chemical balancing, and pool opening/closing. If there’s damage, equipment malfunction, or something outside the scope of regular maintenance, we can refer you to trusted repair professionals—or potentially handle parts of that depending on the issue.

What if I need to cancel or reschedule?
Please let us know as soon as possible. Rescheduling or cancellations should be communicated ahead of time so we can adjust scheduling and resources efficiently.

Can I see when you serviced my pool, or communicate with my assigned technician?
Yes — we use a technology-integrated system (via “skimmer”) that allows clients to see service updates, communicate directly with their pool technician, and track when visits were made.

Are you insured and certified?
Yes. We are insured at $1 million per occurrence / $3 million aggregate. Our staff includes Certified Pool Operators (CPOs).